Returns / Exchange !

Returns and Exchange Policy – pharmo.pk

At pharmo.pk, your satisfaction is our priority. We offer a 14-day return and refund policy to ensure you have a worry-free shopping experience. Please read our policy carefully before requesting a return or exchange.

Eligibility for Returns

You can return or exchange a product within 14 days from the date of delivery.

The product must be unused, unopened, and in its original packaging.

You must provide a valid receipt or order number as proof of purchase.

Non-Returnable Items

Products that have been used, damaged, or tampered with after delivery.

Items that are not in their original condition or missing parts.

Items marked as “non-returnable” or “clearance” on our website.

Return & Exchange Process

Contact our customer support team to request a return or exchange.

Provide your order number, reason for return, and photos of the product (if required).

Our team will review your request and guide you on how to send the product back.

Once we receive and inspect the returned product, we will process your refund or exchange.

Refund Policy

Refunds are issued through the same payment method used during purchase.

It may take a few working days for the refund to reflect in your account.

Delivery charges are non-refundable unless the return is due to an error on our part.

Important Notes

The customer is responsible for return shipping costs unless the product delivered was incorrect or damaged.

We reserve the right to reject returns that do not meet our policy requirements.

Need Help?

For any questions about returns or exchanges, please contact our support team:

Phone: 03243887668
Website: https://pharmo.pk/